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Getting error messages or are looking for some easy tips or instructions? Browse our FAQ's below to find your answers.

 

Can't find what you're looking for? Try our Tips and Tricks section.

Know of something we should add to this page?
e-mail us to support@ollamot.com with your suggestion!

 

Expanded Installation Guides for Macintosh and Windows

Expanded Mac Installation Guide            pdf_button Mac_Install_Exp_6_06.pdf

Expanded Windows Installation Guide  pdf_button Win_Install_Exp_6_06.pdf

 

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For users of MacRepertory 5 or older and ReferenceWorks 2 or older users, please be advised that we are no longer able to supply technical support, replacement cd's or disks. If you are a user of these older versions and encounter problems, please contact your dealer or call us direct for an affordable upgrade quote to get your programs up to speed and compatible with current operating systems and hardware. Thank you. 
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Will KHA software be compatible with the new Macintosh computers using Intel processors?Yes: all features currently work on the Intel powered Macintoshes.

 

arrow_rtl All about Copy Protection Keys (CPD) pdf_button Copy-Protection-Keys.pdf
arrow_rtl Instructions for adding books to your MacRepertory Library pdf_button How-To-Add-Books.pdf
arrow_rtl Mac and Win users: instructions on "going keyless" (enabling SoftKey) pdf_button WinMac-Go-Keyless.pdf
arrow_rtl Mac and Win users getting "please connect authorization key" error message pdf_button WinMac-CPD-Errors.pdf
arrow_rtl Windows: Latest CPD/Key drivers and pictures of the CPD's for Mac and Win pdf_button Win-CPD-Drivers.pdf
arrow_rtl Windows users getting the "the Hlvdd.dll file failed to install" error message

pdf_button Win-Hlvdd-Error.pdf 
Click here to download the missing driver
arrow_rtl Mac and Win: where to find your manuals pdf_button WinMac-Manuals.pdf
arrow_rtl Mac users getting a "missing confirmatories" error message in MacRepertory pdf_button Mac-Confirmatories-Missing.pdf
arrow_rtl Windows users having problems with the word connectors in ReferenceWorks and instructions for installing fonts pdf_button Win-UntitledWind-Error.pdf
arrow_rtl Mac and Win users: instructions for adding graphs in ReferenceWorks pdf_button WinMac-Add-Rajan.pdf
arrow_rtl Mac and Win users: instructions for creating and maintaining patient charts in MacRepertory pdf_button WinMac-CreatePatient.pdf
arrow_rtl Win and Mac: Minimum Hardware Requirements Click Here
arrow_rtl Win XP and MacRep 5.7 missing tool palette pdf_button Win-XP-MissingTool-MR.pdf
arrow_rtl The error: Unhandeled Exception pdf_button Unhandeled Exception
arrow_rtl Hard Drive File Locations for MR7 and RW4 (Mac) pdf_button Mac_47File_Locations.pdf
arrow_rtl Hard Drive File Locations for MR7 and RW4 (Windows) pdf_button Win_47File_Locations.pdf

 

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